summary
Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, We cannot offer you a full refund or replacement.
To be eligible for a return, Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of merchandise are exempt from returns. Perishable goods such as food, flowers, newspapers and magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care supplies
To complete the return process, We require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are given:
- Book with obvious signs of use
- A CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any product that is not in its original condition, be damaged or missing parts for reasons not related to our error.
- Any product returned more than 30 days after delivery
Once your return is received and inspected, We will send you an email to notify you that we have received your returned item. We will also notify you whether your refund has been approved or rejected.
If you are approved, Your refund will be processed. The credit will automatically be applied to your credit card or original payment method, During a certain period of days.
Late or missing refunds
If you haven’t received your money back yet, First, check your bank account again.
Then contact your credit card company, It may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before your refund is posted.
If you’ve done all this and still haven’t received your refund, Please contact us.
Sell tools
Only regular priced items can be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it with the same item, So send us an email.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, You will receive a gift credit for the value of your return. Once we receive the returned item, A gift certificate will be mailed to you.
If the item was not marked as a gift upon purchase, Or if the gift giver shipped the order to themselves to give to you later, We will send the refund to the gift giver and they will find out about your return.
Shipping and returns
To return your product, To return your product, you must email your product.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, The return shipping cost will be deducted from your refund amount.
Depending on where you live, قد يختلف الوقت الذي قد يستغرقه وصول المنتج الذي قمت باستبداله إليك.
If you are returning more expensive items, You may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
need help?
Contact us for questions regarding refunds and returns.
